Reporting Items Missing
Reporting Items as Missing
Objective
This article explains the common ways to report an item as missing inside the app. It is designed to help team members quickly locate a student, player, or item and complete the missing-item report using the most appropriate search path.
Key Steps
1. Report a Missing Item During Check-In 0:09
- Start a regular check-in.
- Type the student’s name into the check-in search field.
- Select the correct student from the results.
- Click Report Missing to mark the item as missing for that student.
- Use this method when you are already checking a student in and need to report the item immediately.
2. Report a Missing Item from the Checked-Out Items List 0:25
- Go to the Dashboard and open the Checked Out card.
- Review the list of all currently checked-out items.
- Scroll to the relevant item.
- Click the three dots next to the item.
- Select the option to report it as missing.
- Use this method when you know the item is currently checked out and want to act from the dashboard view.
3. Report a Missing Item by ID Number or QR Code 0:41
- If you know the item’s ID number or QR code number, begin typing it into the global search bar.
- Select the matching item from the results.
- Open the item’s page.
- Click the option to report the item as missing.
- Use this method when you have a direct item identifier and want to go straight to the item record.
4. Use Global Search to Find the Student, Player, or Item 1:07
- Open the global search bar.
- Search by student name, player name, or item name.
- Select the correct result from the search results.
- Navigate to the relevant record or item page.
- Choose the option to report it as missing.
- Use this as a flexible fallback when you do not know the exact check-in path or item location.
Cautionary Notes
- Make sure you select the correct student, player, or item before reporting anything as missing.
- If multiple results appear, verify the details carefully to avoid reporting the wrong item.
- Use the method that best matches the information you have available: name, item list, ID number, or QR code.
- Reporting an item as missing should be done only after confirming it is actually missing and not simply misplaced in the workflow.
Tips for Efficiency
- Use check-in reporting when you are already in the check-in process to save time.
- Use the Checked Out dashboard card when you need to review active items quickly.
- Use ID number or QR code search for the fastest direct access to a specific item.
- Use global search as a universal backup when you are unsure where to start.
- Keep item identifiers and names accurate and consistent to speed up searches.