Link QR Codes During Checkout (Mobile)


Objective

This SOP explains how to link QR codes to student equipment items while completing a checkout in the app. Once linked, the codes remain attached to the items for future checkouts and check-ins until manually unlinked.

Key Steps


1. Open the checkout screen and begin a student checkout 0:30

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  • Navigate to the correct team or program area in the app.
  • Select Start Checkout.
  • Search for and select the student receiving the items.
  • Confirm you are in the correct student profile before proceeding.

2. Add all equipment items to the cart 0:44

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  • Search for each item the student is receiving, such as:
    • Bag
    • Helmet
    • Jersey
    • Away jersey
    • Pants
  • Use search terms, size filters, or scrolling to locate the exact item.
  • Add each selected item to the checkout cart before linking codes.

3. Locate the QR code icon next to each item 1:24

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  • Review the cart and find the QR code icon beside each item.
  • This icon indicates the item is ready to be linked to a physical QR code.
  • Link each item one at a time to avoid mismatching codes.

4. Scan the QR code and link it to the item 1:31

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  • Select the QR code icon next to the item you want to link.
  • Scan the physical QR code for that item.
  • Click Link Code to attach the scanned code to the item.
  • Confirm the code appears next to the correct item in the cart.

5. Troubleshoot scanning issues if needed 1:47

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  • If the camera has trouble reading the code, tap near or on the camera screen to help it focus.
  • If scanning still fails, manually enter the six-digit ID shown next to the item.
  • Continue linking each remaining item using the same process.

6. Finish checkout and confirm the items are linked 2:34

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  • Scroll to the bottom of the checkout screen.
  • Review the item total and student profile details.
  • Add parent contacts if needed.
  • Click Finish Checkout to save the transaction.
  • Verify that all linked QR codes are now permanently associated with the items until they are manually unlinked.

Cautionary Notes

  • Make sure each QR code is linked to the correct item before finishing checkout.
  • Once checkout is completed, the codes remain linked for future checkouts, check-ins, and next season unless manually unlinked.
  • If using manual entry, double-check the six-digit ID to avoid linking the wrong item.
  • Confirm the correct student profile is selected before adding items.

Tips for Efficiency

  • Gather all items before starting checkout so you can link them in one pass.
  • Use search terms and size filters to find items faster.
  • If scanning is difficult, stabilize the phone and use the tap-to-focus trick on the camera screen.
  • Link items immediately during checkout to avoid having to update them later.
  • Review the cart once before finishing to catch any missing or incorrect links.

https://loom.com/share/ae9a0a71962b4b8cace2c01c6db296f4

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